Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201502846 Crown Office and Procurator Fiscal Service communication staff attitude and confidentiality Not upheld, no recommendations December 2015
201305665 Aberdeenshire Council handling of application (complaints by opponents) Some upheld, recommendations November 2015
201305842 Falkirk Council repairs and maintenance Upheld, recommendations November 2015
201306143 Ayrshire and Arran NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2015
201400324 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2015
201400354 Grampian NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2015
201400904 University of St Andrews policy/administration Resolved, no recommendations November 2015
201402088 The City of Edinburgh Council statutory notices Upheld, recommendations November 2015
201402759 Dumfries and Galloway Housing Partnership repairs and maintenance Not upheld, no recommendations November 2015
201402959 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations November 2015