Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
202105940 A Medical Practice in the Grampian NHS Board area Clinical treatment / diagnosis Upheld, recommendations November 2022
202111152 A Medical Practice in the Fife NHS Board area Clinical treatment / diagnosis Not upheld, no recommendations November 2022
202111792 Student Awards Agency for Scotland Handling of application Resolved, no recommendations November 2022
201805543 Fife NHS Board Clinical treatment / diagnosis Some upheld, recommendations October 2022
201901131 Water Plus Select Ltd Complaints handling Resolved, no recommendations October 2022
201904027 East Dunbartonshire Council Policy / administration Some upheld, recommendations October 2022
201909298 Dumfries and Galloway NHS Board Clinical treatment / diagnosis Upheld, recommendations October 2022
202000443 Fife Council Child services and family support Upheld, recommendations October 2022
202001408 Tayside NHS Board Clinical treatment / diagnosis Some upheld, recommendations October 2022
202002811 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Not upheld, no recommendations October 2022