Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201904055 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations March 2020
201904120 NHS 24 communication / staff attitude / dignity / confidentiality Not upheld, no recommendations March 2020
201704255 Stirling Council Social work Upheld, recommendations November 2019
201706269 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations November 2019
201707487 Forth Valley NHS Board clinical treatment / diagnosis Upheld, recommendations November 2019
201708458 Ayrshire Housing rent and/or service charges Some upheld, recommendations November 2019
201708468 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations November 2019
201709302 Aberdeen City Council policy / administration Upheld, recommendations November 2019
201709322 Tayside NHS Board nurses / nursing care Upheld, recommendations November 2019
201801806 Golden Jubilee National Hospital communication / staff attitude / dignity / confidentiality Not upheld, no recommendations November 2019