Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201401799 A Council primary school Not upheld, no recommendations October 2014
201401819 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, no recommendations October 2014
201401863 Forth Valley NHS Board complaints handling Upheld, recommendations October 2014
201402677 Scottish Prison Service legal correspondence October 2014
201200613 Scottish Prison Service progression Not upheld, no recommendations September 2014
201202973 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Some upheld, recommendations September 2014
201203396 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, recommendations September 2014
201204887 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations September 2014
201300609 Business Stream incorrect billing Upheld, recommendations September 2014
201300612 Scottish Ambulance Service clinical treatment / diagnosis Upheld, recommendations September 2014