Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201907499 | Scottish Ambulance Service | Clinical treatment / Diagnosis | Upheld, recommendations | June 2021 |
| 201907793 | Grampian NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
| 201907882 | Scottish Prison Service | Complaints handling | Upheld, recommendations | June 2021 |
| 201908291 | Dumfries and Galloway NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
| 201909457 | East Renfrewshire Health and Social Care Partnership | Clinical treatment / Diagnosis | Not upheld, no recommendations | June 2021 |
| 201911000 | Glasgow City Health and Social Care Partnership | Communication / staff attitude / dignity / confidentiality | Upheld, recommendations | June 2021 |
| 201911248 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | June 2021 |
| 202001295 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
| 202003476 | A Medical Practice in the Lothian NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
| 202004100 | A Medical Practice in the Grampian NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |