Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201609166 | City Of Glasgow College | policy/administration | Upheld, recommendations | October 2017 |
| 201609177 | Dundee City Council | repairs and maintenance | Upheld, recommendations | October 2017 |
| 201609187 | Scottish Court and Tribunal Service | policy/administration | Upheld, recommendations | October 2017 |
| 201609629 | Lanarkshire NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | October 2017 |
| 201609654 | Aberdeenshire Council | policy/administration | Some upheld, recommendations | October 2017 |
| 201700036 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
| 201700308 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
| 201700499 | South Lanarkshire Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | October 2017 |
| 201700687 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
| 201700753 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |