Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201103869 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations August 2012
201103915 Scottish Water water pressure - low Some upheld, recommendations August 2012
201104062 The City of Edinburgh Council handling of application (complaints by opponents) Not upheld, recommendations August 2012
201104064 Tayside NHS Board policy/administration Upheld, action taken by body to remedy, recommendations August 2012
201104068 A Dentist in the Greater Glasgow NHS Board area clinical treatment / diagnosis Not upheld, no recommendations August 2012
201104105 The City of Edinburgh Council repairs and maintenance of housing stock (incl dampness and infestations) Some upheld, action taken by body to remedy, no recommendations August 2012
201104158 Falkirk Council complaints handling Upheld, recommendations August 2012
201104194 Lothian NHS Board policy/administration Some upheld, recommendations August 2012
201104352 Comhairle nan Eilean Siar property and accommodation/school courses Upheld, recommendations August 2012
201104415 Student Awards Agency for Scotland policy/administration Some upheld, recommendations August 2012