Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201607370 | Dumfries and Galloway Council | handling of application (complaints by opponents) | Upheld, no recommendations | March 2018 |
| 201607496 | North East Scotland College | policy / administration | March 2018 | |
| 201607513 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | March 2018 |
| 201607975 | University of Strathclyde | teaching and supervision | Not upheld, no recommendations | March 2018 |
| 201608164 | Lothian NHS Board - Acute Division | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | March 2018 |
| 201608613 | The Robert Gordon University | policy / administration | Not upheld, no recommendations | March 2018 |
| 201608861 | Castle Rock Edinvar Housing Association | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | March 2018 |
| 201608966 | A Medical Practice in the Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2018 |
| 201609020 | Lothian NHS Board - Acute Division | nurses / nursing care | Not upheld, no recommendations | March 2018 |
| 201609636 | Heriot-Watt University | academic appeal / exam results / degree classification | Some upheld, recommendations | March 2018 |