Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201604905 Perth and Kinross Council complaints handling Some upheld, recommendations February 2018
201604984 Glasgow City Council estate management, open space & environment work Not upheld, no recommendations February 2018
201605793 Fife NHS Board clinical treatment / diagnosis Upheld, recommendations February 2018
201605796 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations February 2018
201606439 Lothian NHS Board - Acute Division nurses / nursing care Some upheld, recommendations February 2018
201606644 Business Stream policy / administration Resolved, no recommendations February 2018
201606956 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations February 2018
201606972 Fife NHS Board nurses / nursing care Not upheld, recommendations February 2018
201607005 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations February 2018
201607200 Fife NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2018