Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201606618 Aberdeenshire Council primary school Not upheld, no recommendations August 2017
201607427 Clackmannanshire Council improvements and renovation Not upheld, no recommendations August 2017
201607569 South Ayrshire Council complaints handling Upheld, recommendations August 2017
201607588 Grampian NHS Board clinical treatment / diagnosis Some upheld, recommendations August 2017
201607785 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations August 2017
201607825 West College Scotland policy/administration Some upheld, recommendations August 2017
201608073 A Dental Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations August 2017
201608382 A Dentist in the Lothian NHS Board area clinical treatment / diagnosis Some upheld, recommendations August 2017
201608496 West Lothian Council neighbour disputes and anti-social behaviour Not upheld, no recommendations August 2017
201608651 Business Stream incorrect billing Resolved, no recommendations August 2017