Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201005071 Greater Glasgow and Clyde NHS Board Clinical treatment / Diagnosis Not upheld, no recommendations November 2011
201005152 The City of Edinburgh Council Policy/administration No decision reached November 2011
201005162 Greater Glasgow and Clyde NHS Board Clinical treatment / Diagnosis Some upheld, recommendations November 2011
201005281 Tayside NHS Board Policy/administration Not upheld, action taken by body to remedy, no recommendations November 2011
201005312 Grampian NHS Board Communication, staff attitude, dignity, confidentiality Not upheld, no recommendations November 2011
201005329 Greater Glasgow and Clyde NHS Board Clinical treatment / Diagnosis, Communication Some upheld, action taken by body to remedy, no recommendations November 2011
201100069 Ayrshire and Arran NHS Board Clinical treatment / Diagnosis Some upheld, recommendations November 2011
201100411 The City of Edinburgh Council Complaints handling No decision reached November 2011
201100439 Scottish Prison Service Complaints Handling Some upheld, action taken by body to remedy, no recommendations November 2011
201100765 A Dental Practice, Lothian NHS Board Clinical treatment / Diagnosis Upheld, no recommendations November 2011