Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201203163 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201203901 | University of Edinburgh | complaints handling | Not upheld, no recommendations | December 2014 |
| 201204132 | The City of Edinburgh Council | complaints handling (including appeals procedures) | Some upheld, recommendations | December 2014 |
| 201205007 | The City of Edinburgh Council | unauthorised development/enforcement action | Not upheld, no recommendations | December 2014 |
| 201205369 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | December 2014 |
| 201300746 | A Council | primary school | Not upheld, recommendations | December 2014 |
| 201301290 | Fife Council | applications, allocations, transfers & exchanges | Not upheld, recommendations | December 2014 |
| 201301327 | Scottish Prison Service | complaints handling | Some upheld, recommendations | December 2014 |
| 201301805 | Perth and Kinross Council | terminations of tenancy | Upheld, action taken by body to remedy, no recommendations | December 2014 |
| 201301851 | Scottish Ambulance Service | clinical treatment / diagnosis | Not upheld, recommendations | December 2014 |