Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201608736 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
| 201608813 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2018 |
| 201608864 | Glasgow City Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2018 |
| 201608934 | The Moray Council | complaints handling (inc social work complaints procedures) | Upheld, recommendations | January 2018 |
| 201609335 | Fife Council | unauthorised developments: enforcement action/stop and discontinuation notices | Not upheld, no recommendations | January 2018 |
| 201609385 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
| 201609414 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
| 201609429 | Scottish Government | payment schemes | Not upheld, no recommendations | January 2018 |
| 201609475 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
| 201609501 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | January 2018 |