Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201202196 Lanarkshire NHS Board policy/administration Not upheld, no recommendations December 2012
201202302 Scottish Prison Service behaviour related programmes (including access to) Not upheld, no recommendations December 2012
201202477 Scottish Prison Service complaints handling Upheld, recommendations December 2012
201202478 Scottish Prison Service food Upheld, recommendations December 2012
201202585 A Medical Practice in the Highland NHS Board area clinical treatment / diagnosis Not upheld, no recommendations December 2012
201202705 A Dentist in the Lanarkshire NHS Board area clinical treatment / diagnosis Not upheld, no recommendations December 2012
201004585 Highland NHS Board communication, staff attitude, dignity, confidentiality Not upheld, no recommendations November 2012
201100945 Midlothian Council handling of application (complaints by applicants) Not upheld, no recommendations November 2012
201101107 Fife Council policy/administration Some upheld, recommendations November 2012
201101410 Western Isles NHS Board continuing care Upheld, action taken by body to remedy, no recommendations November 2012