Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201104107 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2012
201104122 Scottish Water sewer flooding - internal Upheld, recommendations November 2012
201104403 Business Stream Ltd incorrect billing Not upheld, recommendations November 2012
201104525 East Lothian Council policy/administration Some upheld, action taken by body to remedy, recommendations November 2012
201104603 Aberdeenshire Council conservation areas, listed buildings, tree preservation orders Not upheld, recommendations November 2012
201104651 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, no recommendations November 2012
201104677 A Medical Practice in the Highland NHS Board area policy/administration Some upheld, recommendations November 2012
201104872 A Medical Practice in the Highland NHS Board area clinical treatment / diagnosis Not upheld, no recommendations November 2012
201104874 Scottish Borders Council handling of application (complaints by opponents) Some upheld, action taken by body to remedy, no recommendations November 2012
201104889 Business Stream Ltd communication / consultation Some upheld, action taken by body to remedy, no recommendations November 2012