Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201201081 | Scottish Prison Service | supplies of books, newspapers, etc | Not upheld, no recommendations | November 2012 |
| 201201405 | Scottish Prison Service | supplies of books, newspapers, etc | Not upheld, no recommendations | November 2012 |
| 201201469 | Scottish Prison Service | earnings | November 2012 | |
| 201201486 | Glasgow Housing Association Ltd | complaints handling | Not upheld, no recommendations | November 2012 |
| 201201551 | Argyll Community Housing Association | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, no recommendations | November 2012 |
| 201201577 | Renfrewshire Council | licensing - other | Not upheld, no recommendations | November 2012 |
| 201201596 | Scottish Prison Service | earnings | Not upheld, no recommendations | November 2012 |
| 201201814 | Scottish Prison Service | work (in prison) | No decision reached | November 2012 |
| 201202059 | Forth Valley NHS Board | complaints handling | No decision reached | November 2012 |
| 201202153 | Dundee City Council | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, action taken by body to remedy, no recommendations | November 2012 |