Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304268 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | July 2014 |
| 201304370 | The City of Edinburgh Council | communication staff attitude and confidentiality | Some upheld, recommendations | July 2014 |
| 201304438 | Business Stream | policy/administration | Not upheld, no recommendations | July 2014 |
| 201304471 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2014 |
| 201304528 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | July 2014 |
| 201304679 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | July 2014 |
| 201304802 | The City of Edinburgh Council | policy/administration | Not upheld, no recommendations | July 2014 |
| 201304876 | Angus Council | complaints handling | Upheld, recommendations | July 2014 |
| 201305064 | Tayside NHS Board | clinical treatment / diagnosis | July 2014 | |
| 201305160 | Dumfries and Galloway Council | complaints handling (incl social work complaints procedures) | Not upheld, no recommendations | July 2014 |