Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201608723 Scottish Court and Tribunal Service handling of application Upheld, recommendations August 2017
201507793 Aberdeenshire Council unauthorised developments: enforcement action/stop and discontinuation notices Some upheld, recommendations July 2017
201507806 Dumfries and Galloway Council secondary school Not upheld, recommendations July 2017
201508261 The City of Edinburgh Council statutory notices Some upheld, no recommendations July 2017
201508314 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations July 2017
201508330 Heriot-Watt University policy/administration Some upheld, recommendations July 2017
201508400 South Lanarkshire Council handling of application (complaints by opponents) Some upheld, recommendations July 2017
201508681 Glasgow City Council cleansing/public conveniences/streets and stairs Upheld, recommendations July 2017
201600065 Greater Glasgow and Clyde NHS Board - Acute Services Division nurses / nursing care Upheld, recommendations July 2017
201600078 Scottish Prison Service complaints handling Not upheld, recommendations July 2017