Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202102318 | Fife Council | Primary School | Upheld, recommendations | July 2023 |
| 202104143 | Western Isles NHS Board | Communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | July 2023 |
| 202104299 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | July 2023 |
| 202106371 | Lanarkshire NHS Board | Hygiene / cleanliness / infection control | Some upheld, recommendations | July 2023 |
| 202106700 | Clackmannanshire Council | Policy / administration | Upheld, recommendations | July 2023 |
| 202107648 | South Lanarkshire Health and Social Care Partnership | Assessments / self-directed support | Upheld, recommendations | July 2023 |
| 202108771 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2023 |
| 202108773 | A Medical Practice in the Lanarkshire NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2023 |
| 202108962 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2023 |
| 202108990 | Aberdeenshire Council | Child services and family support | Upheld, recommendations | July 2023 |