Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202101546 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Complaints handling | Some upheld, recommendations | June 2023 |
| 202104070 | A Medical Practice in the Lothian NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2023 |
| 202104211 | Lothian NHS Board - Royal Edinburgh and Associated Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2023 |
| 202104273 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | June 2023 |
| 202104338 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | June 2023 |
| 202106168 | Glasgow City Health and Social Care Partnership | Assessments / self-directed support | Not upheld, no recommendations | June 2023 |
| 202106298 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, no recommendations | June 2023 |
| 202106489 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2023 |
| 202107634 | A Medical Practice in the Lanarkshire NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | June 2023 |
| 202107992 | South Lanarkshire Council | Child protection | Some upheld, recommendations | June 2023 |