Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201201919 Scottish Prison Service policy/administration Not upheld, no recommendations February 2013
201202056 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment; diagnosis Upheld, recommendations February 2013
201202069 A Dentist in the Lanarkshire NHS Board area clinical treatment; diagnosis Not upheld, no recommendations February 2013
201202177 Perth and Kinross Council handling of application (complaints by opponents) Not upheld, action taken by body to remedy, no recommendations February 2013
201202187 A Pharmacy in the Highland NHS Board area policy/administration Some upheld, recommendations February 2013
201202296 The City of Edinburgh Council repairs and maintenance of housing stock (incl dampness and infestations) Not upheld, no recommendations February 2013
201202313 NHS National Services Scotland communication; staff attitude; dignity; confidentiality Some upheld, action taken by body to remedy, no recommendations February 2013
201202342 Highland NHS Board clinical treatment; diagnosis Not upheld, recommendations February 2013
201202343 Lanarkshire NHS Board communication; staff attitude; dignity; confidentiality Not upheld, action taken by body to remedy, no recommendations February 2013
201202544 A Medical Practice in the Highland NHS Board area clinical treatment; diagnosis Not upheld, no recommendations February 2013