Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201808206 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | September 2019 |
| 201808508 | North Lanarkshire Council | maintenance and repair of roads | Some upheld, recommendations | September 2019 |
| 201808621 | East Ayrshire Council | handling of application (complaints by applicants) | Upheld, recommendations | September 2019 |
| 201808735 | Fife NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | September 2019 |
| 201808955 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201809223 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | September 2019 |
| 201809648 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201809670 | Scottish Prison Service | escorted day absence | Upheld, recommendations | September 2019 |
| 201809722 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201809898 | Clackmannanshire Council | other | Not upheld, no recommendations | September 2019 |