Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201705043 | Lothian NHS Board - Acute Division | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | December 2018 |
| 201705213 | Viewpoint Housing Association Ltd | neighbour disputes and anti-social behaviour | Upheld, recommendations | December 2018 |
| 201705362 | Lothian NHS Board - Acute Division | nurses / nursing care | Upheld, recommendations | December 2018 |
| 201705622 | Dumfries and Galloway Council | sheltered housing issues / residential homes | Upheld, recommendations | December 2018 |
| 201706209 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | December 2018 |
| 201706372 | NHS 24 | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | December 2018 |
| 201706529 | Aberdeen City Health and Social Care Partnership | policy / administration | Upheld, recommendations | December 2018 |
| 201706717 | Angus Council | wayleaves / rights of access / feu duties / servitudes | Not upheld, recommendations | December 2018 |
| 201706996 | Crown Office and Procurator Fiscal Service | communication / staff attitude / confidentiality | Upheld, recommendations | December 2018 |
| 201707165 | Aberdeen City Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | December 2018 |