Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201104613 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 |
| 201104971 | North Lanarkshire Council | council tax (incl community charge) | Upheld, recommendations | August 2012 |
| 201104994 | Tenants First Housing Co-operative Ltd | policy/administration | Some upheld, recommendations | August 2012 |
| 201105186 | Scottish Prison Service | recreation | Some upheld, action taken by body to remedy, no recommendations | August 2012 |
| 201105247 | Scottish Prison Service | disciplinary charges - reporting and inquiry | Not upheld, no recommendations | August 2012 |
| 201200044 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | August 2012 |
| 201200138 | The City of Edinburgh Council | council tax (incl community charge) | Some upheld, recommendations | August 2012 |
| 201200351 | Scottish Prison Service | personal property | Not upheld, no recommendations | August 2012 |
| 201200542 | Scottish Prison Service | home detention curfew | Not upheld, no recommendations | August 2012 |
| 201003200 | Aberdeen City Council | Complaints handling | Not upheld, no recommendations | July 2012 |