Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201100962 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / Diagnosis Not upheld, no recommendations January 2012
201101077 Lothian NHS Board Appointments/Admissions (delay, cancellation, waiting lists) Upheld, recommendations January 2012
201101105 The City of Edinburgh Council Parks, outdoor centres and facilities Not upheld, no recommendations January 2012
201101109 A Medical Practice, Fife NHS Board Clinical treatment / Diagnosis Not upheld, no recommendations January 2012
201101161 Lothian NHS Board - University Hospitals Division Communication, staff attitude, dignity, confidentiality Not upheld, no recommendations January 2012
201101244 South Ayrshire Council Homeless person issues Not upheld, no recommendations January 2012
201101309 A Medical Practice, Lanarkshire NHS Board Clinical treatment / Diagnosis Not upheld, no recommendations January 2012
201101517 Tayside NHS Board Communication, staff attitude, dignity, confidentiality Upheld, recommendations January 2012
201101695 A Medical Practice, Lothian NHS Board Clinical treatment / Diagnosis Not upheld, no recommendations January 2012
201101922 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / Diagnosis Upheld, action taken by body to remedy, no recommendations January 2012