Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201102919 | Dumfries and Galloway Housing Partnership | Repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, action taken by body to remedy, recommendations | July 2012 |
201102950 | Lothian NHS Board | Appointments/Admissions (delay, cancellation, waiting lists) | Upheld, recommendations | July 2012 |
201102971 | South Ayrshire Council | Policy/administration | Upheld, recommendations | July 2012 |
201103053 | Fife Council | Complaints handling | Some upheld, recommendations | July 2012 |
201103140 | Scottish Ambulance Service | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | July 2012 |
201103141 | Greater Glasgow and Clyde NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | July 2012 |
201103150 | Greater Glasgow and Clyde NHS Board | Communication, staff attitude, dignity, confidentiality | Upheld, recommendations | July 2012 |
201103175 | University of Glasgow | Teaching and supervision | Not upheld, no recommendations | July 2012 |
201103247 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / Diagnosis | Not upheld, no recommendations | July 2012 |
201103260 | Business Stream Ltd | Leakage | Not upheld, action taken by body to remedy, no recommendations | July 2012 |