Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201103939 | Scottish Ambulance Service | Policy/administration | Upheld, recommendations | July 2012 |
201104061 | Scottish Prison Service | Access to Medical Care/Treatment | Upheld, recommendations | July 2012 |
201104125 | Scottish Prison Service | Personal Property | Not upheld, action taken by body to remedy, no recommendations | July 2012 |
201104148 | Business Stream Ltd | Meter reading | Not upheld, recommendations | July 2012 |
201104153 | University of the Highlands and Islands | Teaching and supervision | Not upheld, action taken by body to remedy, no recommendations | July 2012 |
201104296 | Grampian NHS Board | Communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | July 2012 |
201104363 | Scottish Prison Service | Policy/Administration | Some upheld, recommendations | July 2012 |
201104398 | Scottish Prison Service | Complaints Handling | Not upheld, no recommendations | July 2012 |
201104416 | Scottish Prison Service | Progression | Not upheld, action taken by body to remedy, no recommendations | July 2012 |
201104453 | Skills Development Scotland | Policy/administration | Not upheld, no recommendations | July 2012 |