Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201102853 | Scottish Prison Service | accommodation (including cell amenities and location) | Not upheld, no recommendations | April 2012 |
201102884 | A Dental Practice in the Lothian NHS Board area | Complaints handling | Not upheld, action taken by body to remedy, recommendations | April 2012 |
201102893 | Argyll Community Housing Association | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, recommendations | April 2012 |
201103024 | Forth Valley NHS Board | clinical treatment; diagnosis | Some upheld, action taken by body to remedy, no recommendations | April 2012 |
201103108 | Scottish Prison Service | staff treatment | Not upheld, action taken by body to remedy, no recommendations | April 2012 |
201103304 | Business Stream Ltd | debt recovery; payment fees | Not upheld, no recommendations | April 2012 |
201103312 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | April 2012 |
201103342 | Scottish Prison Service | downgrading | Not upheld, no recommendations | April 2012 |
201103352 | Scottish Prison Service | work (in prison) | Not upheld, no recommendations | April 2012 |
201103434 | Greater Glasgow and Clyde NHS Board | policy/administration | Not upheld, no recommendations | April 2012 |