Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204576 | Scottish Prison Service | legal correspondence | Not upheld, no recommendations | June 2013 |
| 201204614 | Business Stream | incorrect billing | No decision reached | June 2013 |
| 201204673 | Renfrewshire Council | council tax | Some upheld, no recommendations | June 2013 |
| 201204712 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | No decision reached | June 2013 |
| 201204718 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | No decision reached | June 2013 |
| 201204876 | The Robert Gordon University | accommodation | Not upheld, no recommendations | June 2013 |
| 201205087 | Registers of Scotland | policy/administration | Not upheld, no recommendations | June 2013 |
| 201205112 | Scottish Prison Service | bullying/victimisation | Not upheld, no recommendations | June 2013 |
| 201205159 | Scottish Prison Service | home detention curfew | Not upheld, no recommendations | June 2013 |
| 201002860 | East Renfrewshire Council | handling of application (complaints by applicants) | Some upheld, no recommendations | May 2013 |