Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201402575 | Angus Council | complaints handling (incl social work complaints procedures) | Upheld, recommendations | August 2015 |
| 201403076 | Tayside NHS Board | policy / administration | Not upheld, recommendations | August 2015 |
| 201403308 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2015 |
| 201403349 | Perth College UHI | special needs - assessment and provision | August 2015 | |
| 201403389 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | August 2015 |
| 201403402 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2015 |
| 201403588 | University of Aberdeen | policy/administration | Not upheld, no recommendations | August 2015 |
| 201403887 | Thenue Housing | right to buy | Not upheld, no recommendations | August 2015 |
| 201403912 | Scottish Borders Council | council tax | Upheld, recommendations | August 2015 |
| 201403916 | Grampian NHS Board | nurses / nursing care | Some upheld, recommendations | August 2015 |