Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201801842 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | September 2019 |
| 201801849 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | September 2019 |
| 201801864 | North Lanarkshire Council | estate management / open spaces / environment work | Upheld, recommendations | September 2019 |
| 201801984 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2019 |
| 201802026 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | September 2019 |
| 201802036 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | September 2019 |
| 201802629 | Business Stream | incorrect billing | Upheld, recommendations | September 2019 |
| 201802716 | Fife Council | primary school | Some upheld, recommendations | September 2019 |
| 201802737 | Tayside NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | September 2019 |
| 201802908 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | September 2019 |