Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201800056 A Medical Practice in the Highland NHS Boad area clinical treatment / diagnosis Not upheld, no recommendations September 2018
201800348 A Medical Practice in the Lanarkshire NHS Board area clinical treatment / diagnosis Not upheld, no recommendations September 2018
201800460 Eildon Housing Association Ltd repairs and maintenance Some upheld, recommendations September 2018
201609303 Aberdeen City Council handling of application (complaints by opponents) Not upheld, no recommendations August 2018
201609703 Edinburgh Napier University special needs - assessment and provision Not upheld, no recommendations August 2018
201700001 Borders NHS Board clinical treatment / diagnosis Upheld, recommendations August 2018
201700674 The City of Edinburgh Council aids for the disabled (inc blue badges) / chronically sick & disabled acts 1970/72 Upheld, recommendations August 2018
201700734 Fife NHS Board clinical treatment / diagnosis Some upheld, recommendations August 2018
201700894 South Lanarkshire Council care in the community Some upheld, recommendations August 2018
201700941 The Highland Council handling of application (complaints by opponents) Upheld, recommendations August 2018