Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201609787 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2018 |
| 201700022 | Edinburgh Health and Social Care Partnership | clinical treatment / diagnosis | Not upheld, recommendations | March 2018 |
| 201700024 | Argyll and Bute Council | continuing care | Not upheld, no recommendations | March 2018 |
| 201700247 | A Medical Practice in the Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2018 |
| 201700422 | Perth and Kinross Council | complaints handling (incl appeals procedures) | Upheld, recommendations | March 2018 |
| 201700457 | Dumfries and Galloway NHS Board | nurses / nursing care | Some upheld, recommendations | March 2018 |
| 201700529 | A Health and Social Care Partnership | other | Upheld, recommendations | March 2018 |
| 201701224 | South Lanarkshire Council | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | March 2018 |
| 201701620 | Aberdeenshire Council | policy / administration | Not upheld, no recommendations | March 2018 |
| 201702538 | The City of Edinburgh Council | primary school | Upheld, recommendations | March 2018 |