Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201002972 | Fife Council | Maintenance and repair of roads | Not upheld, action taken by body to remedy, no recommendations | July 2011 |
| 201003009 | Lothian NHS Board | Policy/administration | Some upheld, recommendations | July 2011 |
| 201003260 | Argyll and Bute Council | Policy/administration | Not upheld, no recommendations | July 2011 |
| 201003272 | Glasgow City Council | Complaints handling (including appeals procedures) | Not upheld, no recommendations | July 2011 |
| 201003290 | Glasgow City Council | Road authority as developer, road alterations | Not upheld, no recommendations | July 2011 |
| 201003492 | Student Awards Agency for Scotland | Failure to provide information | Not upheld, no recommendations | July 2011 |
| 201003731 | South Lanarkshire Council | Applications, allocations, transfers and exchanges | Some upheld, recommendations | July 2011 |
| 201003734 | Scottish Prison Service | Behaviour Related Programmes (Including Access To) | Not upheld, no recommendations | July 2011 |
| 201003823 | Scottish Prison Service | Progression | Not upheld, no recommendations | July 2011 |
| 201004020 | Scottish Prison Service | Behaviour Related Programmes (Including Access To) | Not upheld, no recommendations | July 2011 |