Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201305142 | Scottish Prison Service | progression | Not upheld, no recommendations | May 2014 |
| 201305254 | Scottish Prison Service | money | Not upheld, no recommendations | May 2014 |
| 201305305 | Scottish Prison Service | accuracy of prisoner record | Upheld, recommendations | May 2014 |
| 201305340 | Scottish Prison Service | earnings | Not upheld, no recommendations | May 2014 |
| 201003393 | South Lanarkshire Council | complaints handling (incl social work complaints procedures) | Some upheld, no recommendations | April 2014 |
| 201200516 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |
| 201200725 | South Lanarkshire Council | neighbour disputes and antisocial behaviour | Upheld, recommendations | April 2014 |
| 201201431 | Fife Council | noise pollution | Not upheld, no recommendations | April 2014 |
| 201201859 | Orkney NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | April 2014 |
| 201202410 | Glasgow City Council | noise pollution | Not upheld, no recommendations | April 2014 |