Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201902019 Castle Water Ltd incorrect billing Upheld, recommendations November 2020
201902182 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations November 2020
201902441 Lothian NHS Board clinical treatment / diagnosis Not upheld, recommendations November 2020
201902794 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations November 2020
201902863 Fife NHS Board clinical treatment / diagnosis Upheld, recommendations November 2020
201902987 A Medical Practice in the Lanarkshire NHS Board area lists (incl difficulty registering and removal from lists) Upheld, recommendations November 2020
201903089 Tayside NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2020
201904147 Aberdeenshire Council care leavers / throughcare and aftercare Upheld, recommendations November 2020
201904207 Forth Valley NHS Board clinical treatment / diagnosis Upheld, recommendations November 2020
201904442 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations November 2020