Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201305097 West Lothian Council handling of application (complaints by opponents) Some upheld, recommendations February 2015
201305098 Dumfries and Galloway NHS Board clinical treatment / diagnosis Upheld, recommendations February 2015
201305131 Scottish Prison Service searching of prisoner, property and cell Upheld, recommendations February 2015
201305140 Business Stream charging method / calculation Not upheld, recommendations February 2015
201305144 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations February 2015
201305159 Dumfries and Galloway Housing Partnership neighbour disputes and antisocial behaviour Some upheld, no recommendations February 2015
201305440 Perth College UHI special needs - assessment and provision Upheld, recommendations February 2015
201305447 Dumfries and Galloway NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2015
201305701 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations February 2015
201305843 Crown Office and Procurator Fiscal Service complaints handling Upheld, recommendations February 2015