Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201400278 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations November 2014
201400501 Scottish Prison Service progression Complaint withdrawn November 2014
201400634 Inverclyde Council neighbour disputes and antisocial behaviour Not upheld, no recommendations November 2014
201400714 Greater Glasgow and Clyde NHS Board complaints handling Not upheld, no recommendations November 2014
201400855 Scottish Court Service complaints handling Upheld, recommendations November 2014
201401023 Midlothian Council complaints handling Not upheld, no recommendations November 2014
201401184 Scottish Prison Service complaints handling Upheld, recommendations November 2014
201401348 Lothian NHS Board clinical treatment / diagnosis Not upheld, no recommendations November 2014
201401364 West College Scotland communication/ staff attitude/dignity/confidentiality Some upheld, action taken by body to remedy, recommendations November 2014
201401555 Glasgow City Council parks, outdoor centres and facilities Upheld, recommendations November 2014