Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201801391 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | June 2019 |
| 201802018 | Golden Jubilee National Hospital | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | June 2019 |
| 201802132 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | June 2019 |
| 201802165 | Tayside NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | June 2019 |
| 201802649 | Crown Office and Procurator Fiscal Service | delay | Upheld, recommendations | June 2019 |
| 201802753 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2019 |
| 201803233 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2019 |
| 201803525 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2019 |
| 201803955 | Grampian NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | June 2019 |
| 201804706 | Argyll and Bute Health and Social Care Partnership | child services and family support | Upheld, recommendations | June 2019 |