Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201103411 Lanarkshire NHS Board clinical treatment; diagnosis Upheld, recommendations October 2012
201103531 Fife Council neighbour disputes and anti-social behaviour Not upheld, no recommendations October 2012
201103537 Business Stream Ltd policy/administration Upheld, action taken by body to remedy, recommendations October 2012
201103772 Greater Glasgow and Clyde NHS Board clinical treatment; diagnosis Some upheld, action taken by body to remedy, no recommendations October 2012
201103775 Wellhouse Housing Association Ltd complaints handling Not upheld, no recommendations October 2012
201103843 Ayrshire and Arran NHS Board clinical treatment; diagnosis Not upheld, no recommendations October 2012
201103955 A Dental Practice in the Ayrshire and Arran NHS Board area complaints handling Upheld, recommendations October 2012
201104029 Fife Council policy/administration Upheld, action taken by body to remedy, recommendations October 2012
201104127 Scottish Water complaints handling Upheld, recommendations October 2012
201104145 Tayside NHS Board nurses / nursing care Some upheld, recommendations October 2012