Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201601007 | Greater Glasgow and Clyde NHS Board - Acute Services Division | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | September 2017 |
| 201601020 | Thames Water (Commercial Services) Ltd | charging method / calculation | Not upheld, no recommendations | September 2017 |
| 201601339 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2017 |
| 201601598 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201601601 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2017 |
| 201601989 | Glasgow City Council | noise pollution | Not upheld, no recommendations | September 2017 |
| 201602354 | Lothian NHS Board - Acute Division | nurses / nursing care | Some upheld, recommendations | September 2017 |
| 201602744 | East Lothian Council | improvements and renovation | Some upheld, recommendations | September 2017 |
| 201602843 | The Highland Council | policy/administration | Not upheld, no recommendations | September 2017 |
| 201603047 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |