Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201100082 | Scottish Prison Service | Policy/Administration | Not upheld, no recommendations | July 2011 |
201000292 | University of Aberdeen | academic appeal; exam results; degree classification | Some upheld, recommendations | June 2011 |
201000434 | North Lanarkshire Council | development plans; consultation | Not upheld, no recommendations | June 2011 |
201000624 | Weslo Housing Management | neighbour problems | Upheld, action taken by body to remedy, recommendations | June 2011 |
201001207 | A medical practice, Ayrshire and Arran NHS Board | clinical treatment; diagnosis; failure to refer | Some upheld, recommendations | June 2011 |
201001943 | Lothian NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | June 2011 |
201002105 | Aberdeen City Council | housing; allocations; transfers and exchanges | Some upheld, recommendations | June 2011 |
201002171 | Greater Glasgow and Clyde NHS Board | communication; staff attitude; dignity; confidentiality | Not upheld, no recommendations | June 2011 |
201002248 | Lothian NHS Board | care of the elderly; nutrition; record-keeping; communication | Some upheld, recommendations | June 2011 |
201002471 | Renfrewshire Council | complaints handling; investigation | Not upheld, action taken by body to remedy, no recommendations | June 2011 |