Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201204420 Perth and Kinross Council licensing - liquor Upheld, recommendations September 2013
201204447 Tayside NHS Board clinical treatment / diagnosis Some upheld, recommendations September 2013
201204450 Business Stream incorrect billing Upheld, recommendations September 2013
201204466 Business Stream charging method / calculation Not upheld, recommendations September 2013
201204504 Scottish Prison Service visits Not upheld, no recommendations September 2013
201204522 Glasgow Housing Association Ltd communication staff attitude dignity and confidentiality Not upheld, recommendations September 2013
201204558 Grampian NHS Board communication, staff attitude, dignity, confidentiality Upheld, recommendations September 2013
201204579 University of Edinburgh academic appeal/exam results/degree classification Some upheld, no recommendations September 2013
201204623 Scottish Prison Service work (in prison) Not upheld, no recommendations September 2013
201204626 West Dunbartonshire Council repairs and maintenance Upheld, recommendations September 2013