Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202005809 | Edinburgh Health and Social Care Partnership | Clinical treatment / Diagnosis | Upheld, recommendations | November 2022 |
| 202007052 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | November 2022 |
| 202009025 | North Ayrshire Health and Social Care Partnership | Child services and family support | Upheld, recommendations | November 2022 |
| 202101174 | West Lothian Health and Social Care Partnership | Clinical treatment / Diagnosis | Upheld, recommendations | November 2022 |
| 202101586 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Nurses / nursing care | Some upheld, recommendations | November 2022 |
| 202101826 | Clear Business Water | Incorrect billing | Upheld, recommendations | November 2022 |
| 202103298 | Business Stream | Incorrect billing | Upheld, recommendations | November 2022 |
| 202103864 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | November 2022 |
| 202104829 | A Medical Practice in the Borders NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | November 2022 |
| 202105316 | East Lothian Council | Communication / staff attitude / confidentiality | Some upheld, recommendations | November 2022 |