Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201806552 Forth Valley NHS Board clinical treatment / diagnosis Upheld, recommendations June 2020
201806572 Falkirk Council parking Not upheld, no recommendations June 2020
201806585 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations June 2020
201806587 Highland NHS Board appointments / admissions (delay / cancellation / waiting lists) Not upheld, no recommendations June 2020
201806705 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations June 2020
201806731 North Lanarkshire Council child services and family support Upheld, recommendations June 2020
201806843 Lothian NHS Board - Acute Division clinical treatment / diagnosis Not upheld, no recommendations June 2020
201807010 South Lanarkshire Health and Social Care Partnership care in the community Not upheld, no recommendations June 2020
201807203 Edinburgh Health and Social Care Partnership continuing care Not upheld, no recommendations June 2020
201807257 Aberdeen City Council policy / administration Upheld, recommendations June 2020