Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201204749 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations April 2014
201204750 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Some upheld, recommendations April 2014
201204823 Scottish Prison Service personal property Not upheld, no recommendations April 2014
201204847 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, recommendations April 2014
201204890 Lothian NHS Board - University Hospitals Division clinical treatment / diagnosis Some upheld, recommendations April 2014
201204941 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations April 2014
201205072 Lanarkshire NHS Board communication / staff attitude / dignity / confidentiality Upheld, recommendations April 2014
201205207 A Council secondary school Some upheld, recommendations April 2014
201205211 Business Stream incorrect billing Upheld, recommendations April 2014
201205291 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations April 2014