Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201205333 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Some upheld, recommendations April 2014
201205404 Business Stream incorrect billing Some upheld, recommendations April 2014
201300347 Western Isles NHS Board clinical treatment / diagnosis Not upheld, recommendations April 2014
201300472 An Orthodontist in the Lanarkshire NHS Board area clinical treatment / diagnosis Not upheld, no recommendations April 2014
201300711 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations April 2014
201300712 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Upheld, recommendations April 2014
201300720 Scottish Ambulance Service failure to send ambulance / delay in sending ambulance Upheld, recommendations April 2014
201300782 Business Stream incorrect billing Upheld, recommendations April 2014
201300911 Scottish Ambulance Service clinical treatment / diagnosis Not upheld, no recommendations April 2014
201300999 University of Edinburgh academic appeal/exam results/degree classification Not upheld, no recommendations April 2014