Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201301158 A Dentist in the Borders NHS Board area clinical treatment / diagnosis Not upheld, recommendations April 2014
201301242 Glasgow Housing Association Ltd policy/administration Not upheld, no recommendations April 2014
201301320 Lothian NHS Board clinical treatment / diagnosis Not upheld, no recommendations April 2014
201301570 Aberdeenshire Council unauthorised developments: calls for enforcement action/stop and discontinuation notices Not upheld, no recommendations April 2014
201301596 Business Stream charging method / calculation Upheld, recommendations April 2014
201301770 Business Stream meter reading Upheld, recommendations April 2014
201301808 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations April 2014
201301822 Scottish Borders Council handling of application (complaints by opponents) Some upheld, no recommendations April 2014
201301912 Business Stream incorrect billing Not upheld, no recommendations April 2014
201301943 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, no recommendations April 2014