Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201302502 Highland NHS Board clinical treatment / diagnosis April 2014
201302659 Scottish Prison Service downgrading Upheld, recommendations April 2014
201302682 Scottish Prison Service complaints handling Not upheld, no recommendations April 2014
201302775 Business Stream meter size Some upheld, no recommendations April 2014
201302778 Business Stream incorrect billing Not upheld, no recommendations April 2014
201302781 South Lanarkshire Council neighbour disputes and antisocial behaviour Not upheld, no recommendations April 2014
201302839 Scottish Government D-G Planning and Environmental Appeals policy/administration Upheld, no recommendations April 2014
201303020 Tayside NHS Board appointments/admissions (delay, cancellation, waiting lists) Upheld, recommendations April 2014
201303065 Greater Glasgow and Clyde NHS Board - Acute Services Division nurses / nursing care Some upheld, recommendations April 2014
201303221 Scottish Prison Service policy/administration Not upheld, no recommendations April 2014