Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201705215 | Tayside NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | July 2019 |
| 201705217 | Renfrewshire Council | child services and family support | Some upheld, recommendations | July 2019 |
| 201706358 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | July 2019 |
| 201706633 | North Lanarkshire Council | road authority as developer / road alterations | Upheld, recommendations | July 2019 |
| 201706761 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | July 2019 |
| 201707509 | The Highland Council | handling of application (complaints by opponents) | Not upheld, no recommendations | July 2019 |
| 201707842 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 |
| 201707958 | South Ayrshire Council | policy / administration | Not upheld, no recommendations | July 2019 |
| 201708038 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2019 |
| 201708155 | An NHS Board | admission / discharge / transfer procedures | Upheld, recommendations | July 2019 |